Zuora Billing Technical Consultant3
Role: Zuora Billing Technical Consultant
Location: India (offshore)
Experience Level: 5+ Years
ROLE OVERVIEW
We are seeking a highly skilled and experienced Zuora Billing Technical Consultant to drive the implementation, configuration, integration, and ongoing production support of our Zuora Billing ecosystem. In this role, you will act as a pivotal bridge between business needs and technical execution, ensuring our subscription management and billing architectures run seamlessly and scale effectively.
KEY RESPONSIBILITIES
* Implementation & Configuration: Drive end-to-end Zuora Billing implementation, system configuration, and continuous functional enhancements. * System Integration: Design, develop, and maintain robust integrations between Zuora Billing, enterprise CRM systems (e.g., Salesforce), and third-party payment platforms. * Production Support: Actively troubleshoot complex production issues, perform root-cause analysis, and deliver scalable, long-term technical solutions. * Solution Design: Collaborate with cross-functional teams to translate complex business requirements into effective, actionable technical architectures. * Stakeholder Collaboration: Partner closely with both business and technical stakeholders to ensure alignment on project goals, timelines, and Quote-to-Cash (Q2C) objectives.
REQUIRED SKILLS & QUALIFICATIONS
* Zuora Experience: 5+ years of dedicated, hands-on experience with Zuora Billing implementations and support. * Technical Proficiency: Strong command of Zuora REST APIs, custom workflows, SOQL/SQL, and a deep understanding of the underlying Zuora data and object model. * Domain Expertise: Comprehensive understanding of the end-to-end Quote-to-Cash (Q2C) process, subscription lifecycle management, invoicing, and payment processing workflows. * Integration Capabilities: Proven track record of successfully integrating Zuora with major CRMs and payment gateways. * Professional Skills: Excellent verbal and written communication skills, with a demonstrated ability to manage stakeholder expectations and translate technical concepts for business audiences.