JOB DESCRIPTION
TRAVEL EXECUTIVE
ROLE OVERVIEW
- The Travel & Visa Executive will be responsible for managing end-to-end domestic and international travel arrangements, visa processing, compliance and traveller support while ensuring adherence to company policy and cost optimization standards.
KEY RESPONSIBILITIES
TRAVEL COORDINATION
* Coordinate domestic and international travel for employees.
* Book cost-effective flights, hotels and ground transportation in compliance with company policy.
* Manage complex and multi-city itineraries with accuracy and efficiency.
* Ensure advance planning to optimize travel costs.
VISA PROCESSING
* Stay updated on global visa regulations and documentation requirements.
* Assist employees with visa applications, documentation and submissions.
* Liaise with embassies, consulates and visa service providers.
* Track visa processing timelines and proactively manage escalations.
COMPLIANCE & DOCUMENTATION
* Maintain accurate records of travel and visa documentation.
* Ensure compliance with international travel regulations and internal policies.
* Monitor travel spend and support reporting requirements.
* Maintain audit-ready documentation at all times.
TRAVEL SUPPORT & COMMUNICATION
* Act as one of the primary point of contact for travel-related queries.
* Provide real-time support during disruptions, cancellations or emergencies.
* Guide employees on travel policies and best practices.
VENDOR & STAKEHOLDER MANAGEMENT
* Manage relationships with travel management companies (TMCs), airlines, hotels, and visa partners.
* Negotiate favourable commercial terms where applicable.
* Monitor service levels and escalate performance issues when required.
RISK MANAGEMENT
* Monitor travel advisories and global risk alerts.
* Advise travellers on safety protocols and documentation requirements.
* Support duty-of-care responsibilities.
PROCESS IMPROVEMENT
* Identify opportunities for automation and cost optimization.
* Contribute to continuous improvement of travel operations and user experience.
REQUIREMENTS
* 1–2 years of relevant experience in corporate travel and visa operations.
* Proven experience in corporate travel and visa operations.
* Good to have knowledge of GDS systems (Amadeus/Sabre), airline and hotel booking platforms.
* Familiarity with international visa regulations and immigration processes.
* Understanding of travel policy compliance and cost control.
* Strong organizational and multitasking skills.
* Excellent communication and stakeholder management abilities.
* High attention to detail in documentation and reporting.
* Ability to work independently in a fast-paced environment.
* Proficiency in MS Office, MS Excel and travel management tools.
* Willingness to work in a 24x7 rotational shift environment.
* Strong commitment to confidentiality and data security.
* Ability to work collaboratively in a cross-functional environment.
Note:
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