JOB SUMMARY
RESPONSIBLE FOR INSTALLATION, TESTING, COMMISSIONING, PREVENTIVE MAINTENANCE, TROUBLESHOOTING, AND SERVICE SUPPORT OF BUILDING MANAGEMENT SYSTEMS (BMS), FIRE ALARM SYSTEMS, CCTV, ACCESS CONTROL, INTRUSION DETECTION SYSTEMS, AND OTHER ELV/SECURITY SOLUTIONS. THE ROLE REQUIRES ENSURING SYSTEM UPTIME, CUSTOMER SATISFACTION, AND ADHERENCE TO SAFETY AND QUALITY STANDARDS.
KEY RESPONSIBILITIES
* PERFORM INSTALLATION, COMMISSIONING, AND MAINTENANCE OF: BUILDING MANAGEMENT SYSTEMS (BMS) FIRE ALARM SYSTEMS CCTV SURVEILLANCE SYSTEMS ACCESS CONTROL SYSTEMS INTRUSION ALARM SYSTEMS PUBLIC ADDRESS & VOICE EVACUATION SYSTEMS
* DIAGNOSE AND RECTIFY FAULTS IN CONTROL, FIRE, AND SECURITY SYSTEMS.
* CARRY OUT PREVENTIVE AND CORRECTIVE MAINTENANCE ACTIVITIES AT CUSTOMER SITES.
* ATTEND SERVICE CALLS AND ENSURE TIMELY RESOLUTION WITHIN SLA COMMITMENTS.
* GENERATE SERVICE REPORTS, MAINTENANCE RECORDS, AND SITE DOCUMENTATION.
* COORDINATE WITH CUSTOMERS, VENDORS, AND INTERNAL TEAMS FOR ISSUE RESOLUTION.
* SUPPORT AMC/FMC PROJECTS AND RECOMMEND SYSTEM UPGRADES WHERE REQUIRED.
* ENSURE COMPLIANCE WITH EHS AND COMPANY SAFETY STANDARDS DURING FIELD ACTIVITIES.
* CONDUCT CUSTOMER TRAINING ON SYSTEM OPERATION AND BASIC TROUBLESHOOTING.
* MAINTAIN INVENTORY OF TOOLS, SPARES, AND SITE MATERIALS.
REQUIRED SKILLS
* GOOD UNDERSTANDING OF: BUILDING MANAGEMENT SYSTEMS (BMS) FIRE DETECTION & ALARM SYSTEMS CCTV & VIDEO MANAGEMENT SYSTEMS ACCESS CONTROL & SECURITY SYSTEMS PLC/SCADA FUNDAMENTALS NETWORKING BASICS (IP ADDRESSING, SWITCHES, ROUTERS)
* ABILITY TO READ ELECTRICAL DRAWINGS, WIRING DIAGRAMS, AND SYSTEM SCHEMATICS.
* STRONG TROUBLESHOOTING AND CUSTOMER-HANDLING SKILLS.
* KNOWLEDGE OF AMC OPERATIONS AND SERVICE PROCESSES.
QUALIFICATIONS
* DIPLOMA/B.E./B.TECH IN ELECTRICAL, ELECTRONICS, INSTRUMENTATION, ELECTRONICS & COMMUNICATION, OR RELATED DISCIPLINE.
* 2-8 YEARS OF EXPERIENCE IN CONTROLS, FIRE & SECURITY SYSTEMS SERVICE AND MAINTENANCE.