The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.
Job Description:
Key responsibilities:
* Delivers Global application services to the business within agreed SLAs * Contributes to the delivery and implementation of operational projects to support the business * Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems * Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications * Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards
Location:
Bangalore
Brand:
Bcoe
Time Type:
Full time
Contract Type:
Permanent