Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, numble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Roles & Responsibilities
* Manage the end-to-end BAU, Change Release. * Day-to-day monitoring, backup, deployment, and maintenance of Release Environments
* Production Monitoring and Recovery:
* Perform online services and batch job monitoring. * Execute recovery procedures in production environments.
Application Health and Maintenance:
* Conduct regular application health checks. * Perform scheduled maintenance activities.
Incident Management:
* Log, analyze, and resolve production incidents.
Service Requests and Batch Scheduling:
* Handle ad-hoc service requests. * Manage ad-hoc batch job scheduling.
Business Continuity Planning (BCP):
* Participate in Business Continuity Planning activities.
Daily Operational Tasks:
* Perform daily system health checks. * Provide pre-batch and batch support. * Monitor End-of-Day (EOD) processes and resolve job failures.
Interface Management:
* Support all upstream and downstream interfaces. * Ensure timely handoff to downstream teams before cut-off times. * Forecast and escalate potential delays in processing or handoffs.
Requirements
* Minimum of 6-9 years of experience in an Application Support environment, including Business As Usual (BAU) operations, Service Improvement Projects (SIP), KPI/KRI measurement, stakeholder management, and reporting. * Demonstrated experience in Production Support. * Technical Proficiency: Strong proficiency in Unix Shell/Perl Scripting. * Solid understanding and experience with Oracle SQL.
* Platform/Tool Knowledge: * Working knowledge of Apache Server, OCP (OpenShift Container Platform), and Citrix. * Exposure to monitoring tools such as TWS (Tivoli Workload Scheduler), ITRS, and ELK Kibana.
* Networking: * Basic understanding of network troubleshooting.
* Good knowledge with Linux/Unix , shell scripting , GIT , Jenkins , Enterprise Jira , Confluence * The candidate should have infrastructure/technical background with knowledge on Open Systems platform and moderate information security knowledge * Have good skills in working with application teams and service providers in defining deployment plan, cutover/migration strategy, and test plan. * Candidate must speak and write well. * Self-motivated, innovative, and proactive. Willing to learn new knowledge and explore unfamiliar domains.
Location:
Hyderabad - DTI Skyview SEZ
Job:
Technology
Schedule:
Regular
Employee Status:
Full time