Experience: 10+ years in Finacle implementation, support, and enhancement projects within core banking environments
Role Overview
We are seeking a seasoned Finacle Techno-Functional Consultant with deep, hands-on expertise across the Finacle core banking ecosystem. The ideal candidate combines strong functional banking domain knowledge with technical proficiency in Finacle scripting and PL/SQL, and can independently diagnose, troubleshoot, and resolve production issues across CASA, Term Deposits, and Loans modules, along with batch (EOD/BOD) and API layers.
Key Responsibilities
Incident and Problem Management
* Perform rapid root cause analysis on production incidents and problem tickets, ensuring minimal business disruption * Provide L2/L3 support for critical Finacle modules, driving fixes within defined SLAs * Conduct trend analysis on recurring incidents to identify and resolve systemic issues
Configuration, Customization & Development
* Configure and customize Finacle parameters, products, and workflows to meet evolving business requirements * Develop, debug, and optimize Finacle Scripts (FinScript/CI Scripts) and PL/SQL packages, procedures, and functions * Design, build, and troubleshoot API integrations between Finacle and upstream/downstream systems (payment gateways, channels, regulatory reporting systems, etc.)
Batch & EOD/BOD Processing
* Monitor, optimize, and troubleshoot EOD/BOD batch jobs to ensure timely completion and data integrity * Identify performance bottlenecks in batch processes and implement tuning solutions * Support batch job scheduling, dependency management, and exception handling
Module Expertise
* Provide deep functional and technical support across CASA (Current & Savings Accounts), Term Deposits (TD), and Loans modules * Understand end-to-end product lifecycles, interest/charge computation, and accounting entries within these modules
Stakeholder & Business Engagement
* Partner directly with business users, operations teams, and product owners to gather requirements, clarify issues, and translate business needs into technical solutions * Communicate root causes, fix timelines, and workarounds clearly to non-technical stakeholders * Participate in requirement discussions, impact assessments, and solution design sessions
Testing & Deployment
* Support System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles, including test case preparation and defect resolution * Manage deployment activities including migration scripts, rollback plans, and post-go-live monitoring * Provide hypercare/post-implementation support to ensure stability after releases
Required Skills & Qualifications
* 10+ years of hands-on experience in Finacle core banking (implementation, support, or managed services) * Strong command of Finacle Scripting (FinScript, CI/BC scripts) and PL/SQL * Proven expertise in CASA, TD, and Loans modules (configuration, product setup, and troubleshooting) * Solid understanding of Finacle EOD/BOD batch processing and job scheduling * Experience with Finacle API/Integration framework (Finacle Connect, Web Services, or equivalent) * Working knowledge of core banking architecture, interfaces, and middleware integration patterns * Strong analytical and debugging skills with the ability to work under production-critical timelines * Excellent stakeholder management and communication skills, with the ability to bridge technical and business teams * Experience supporting UAT and production deployment cycles in a banking environment
Preferred/Good to Have
* Prior experience in a banking/financial institution or IT staffing/managed services setup * Exposure to Finacle upgrade or migration projects * Familiarity with ITIL-based incident/problem management processes * Knowledge of regulatory reporting or compliance-linked Finacle configurations